Ikea en Directo
Telefónica
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Problem Statement
The constant evolution of ecommerce has opened new opportunities to increase engagement with clients and give them new ways to discover and buy things in real time.
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Solution
An innovative ecommerce space within the Ikea Living App that seamlessly integrates entertainment and shopping, offering users a distinctive and immersive experience of "lives" but on the big screen. Unlike other devices, the TV allows users to enjoy live events, discover trends, and buy new furniture with the presence of others house members.
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Result
Increase the engagement rate within the Ikea Living App, while offering new ways of interactions. With Ikea en Directo, users can now watch Ikea's live events on their TV, communicate through the chat , and purchase showcased products in real-time or later.